How to Fix the Wyze Camera Offline Issue?

Generally, Wyze cameras are the most affordable choice in case of your home security system. Likewise, these wonderful digital gadgets are easy to install and use. In addition to it, sometimes errors occur in these smart surveillance cams like the Wyze camera going offline.

Moreover, as a user, you must understand why your camera goes offline and how to fix the Wyze camera offline issue. Similarly, we will share the common consequences behind this problem and how to fix this error. Hence, keep your focus here.

Causes Behind Wyze Camera offline Issue

Before, you delve deep into the process of fixing the Wyze camera keeps going offline error, let’s understand why this happens.

Power failure or voltage drips frequently
Local WiFi network interruptions
Defective network cables
Altered router settings
Faraway router position from Wyze camera & base station
Outdated Firmware
Camera batteries are not charged properly

How to Fix the Wyze Camera Offline issue Effortlessly?

Additionally, fixing the above-mentioned error is easy but sometimes users are unaware of the things. Generally, it considers as Error code 90, which appears on your So, we share some simple methods that may help you to get rid of this problem. Let’s have a look:

Check the Internet Connection

Firstly, check the connection of your router and device.
Now, look for the LEDs on it.
If the network is down continuously, you must contact your IPS authority.

Power Cycle Your Wyze Camera

When you power cycle your camera, it will refresh your digital cam.
Additionally, if you have a wired camera, then plug it out and wait for 30 seconds.
But, if have a wireless one, then remove the batteries and reinsert them after 30 seconds.
It will give a fresh start to your camera and maybe be issue get resolved.

Update the Wyze Cam App

If you have an older version of the Wyze cam app, therefore, check for the updates.
Find the latest version of the app in the App Store or Play Store.
Now, install the newer version that is compatible with your device and update it.

Check MAC & IP filtration

Commonly, users are not aware of IP or MAC Filtration.
So, if these are enabled, your router gets offline or the connection drops simultaneously.
Therefore, disable them first and check if the password doesn’t get changed.

Examine Network cables

Most of the time users ignore the condition of their network cables as they are defective or have loose paring.
So, check them timely and replace them if get damaged.

Find your Camera is in Range of Wi-Fi and base Station

Check that your Wyze camera is in range of the wireless network and base station.
If signals are weak or your Wyze camera is offline, then reposition or mount it to another angle.
Also, check for obstructions in front of your router and camera like ceilings, pillars, walls, etc.
So, place them right away from them or at the angle where the network is proper with an exact view.

Reboot the Base Station if have

The cameras that are connected to the base station and don’t have a direct connection from the router also show the not working error.
Hence, rebooting of the base station is also mandatory.
Simply, unplug the base station and wait for 10 seconds.
Now, plug back your Wyze camera base station and hold till the blue light turns on.
Finally, your base station gets refreshed.

Look for the Firmware update on the Wyze app

Sometimes users ignore the Firmware update on the app or they don’t know about it.
So, open the app on your smartphone and log in to your account.
Here, check for the Firmware Upgrade and tap on the Update option.
Now, your can Firmware Upgrade gets updated.

Do a Factory Reset

Additionally, factory reset is the final choice when none of the above-mentioned methods work.
Firstly, remove the SD card from the camera and find the Reset button on it.
Now, press and hold the reset button till the LED flashes on it.
Wait for some time and release the button.
Finally, your camera gets back to its default settings, and you need to reconfigure it.

On the whole

All in all, the steps we mention for how to Fix the Wyze camera offline issue will assist you in resolving it. Likewise, we also share the reset process if nothing works with your camera error. You can also check with it and do the whole settings again, including your user credentials. If need more help with the solutions for this problem, feel free to contact us.

FAQs

How do I bring back my Wyze Camera online?

The most common solution to this problem is selecting the right bandwidth and disabling the IP & Mac filtration. If still problem persists, ring us.

How can I Fix the Wyze Camera Not Connecting issue?

Firstly, to resolve the Wyze camera not connecting issue, ensure that the router, base station, and camera are at an equal distance, not out of range from each other. Secondly, check the internet connection, and refresh the router if signals are weak.

Why do users need to reset my Wyze camera?

It is necessary if your Wyze cam does not respond poistively after power cycling, Firmware Update, etc. methods. Here, Factory reset is the last option to fix the common errors.